Your Use of the SiteYou may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any TPC server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means. You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of TPC, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to TPC on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
TPC’s obligations, if any, with regard to its products are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements. TPC may make changes to any products offered on the Site, or to the applicable prices for any such products at any time, without notice. The materials on the Site with respect to products may be out of date, and TPC makes no commitment to update the materials on the Site with respect to such products and services.
Products may be exchanged for size only (on boots and apparel) within 30 days provided the product is in as new condition. Products may be refunded within 30 days provided the product is in as new condition. Note: There is a fifteen (15) percent restocking fee for all refunded products. Return Shipping costs are the responsibility of the Purchaser.
Orders may be cancelled may only be cancelled before the order ships. Once the order has been shipped, you may follow our refund or exchange policy. To cancel your order, please contact TPC by calling 416-252-4000. Please have your order number ready to promptly cancel your order. The order number can be found on the confirmation page or the invoice emailed out to you upon payment confirmation.
Accounts, Passwords and Security
Certain features or services offered on or through the Site may require you to open an account (including setting up a TPC ID and password). You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify TPC immediately of any unauthorized use of your account or password, or any other breach of security. You may not use anyone else’s TPC ID, password or account at any time without the express permission and consent of the holder of that TPC ID, password or account. TPC cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Your information is protected with appropriate safeguards and security measures. All credit card transactions are provided by Chase Payment Tech, hosted by E-xact Transactions who retains your information only for the time it is required for the purpose of authorizing your purchase.
Access to Credit Card Information
Access to credit card information, and credit card numbers is managed by Chase Payment Tech, hosted by E-xact Transactions and is provided to TPC in the event of a customer complaint or chargeback, transaction information is only then provided to the merchant, bank or card issuer. If you have any questions regarding Chase Payment Tech, hosted by E-xact Transactions please visit their website by clicking here.
Links to Other Sites
This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under TPC’s control, and TPC is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites.
TPC DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. TPC CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. TPC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TPC DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY TPC PRODUCTS. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST TPC FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action. TPC reserves the right to do any of the following, at any time, without notice:
(1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason;
(2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and
(3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will TPC be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if TPC has been advised of the possibility of such damages.
You agree to indemnify and hold TPC, its officers, directors, and employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against TPC by any third party due to or arising out of or in connection with your use of the Site.
TPC reserves the right at all times to disclose any information that TPC deems necessary to comply with any applicable law, regulation, legal process or governmental request.
You acknowledge and agree that TPC may preserve any transmittal or communication by you with TPC through the Site and may also disclose such data if required to do so by law or TPC determines that such preservation or disclosure is reasonably necessary to
(1) comply with legal process,
(3) respond to claims that any such data violates the rights of others, or
Governing Law; Dispute Resolution
You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the Province of Ontario. In the event of any controversy or dispute between TPC and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (60) days). If the dispute cannot be resolved within this timeframe, then the parties shall be free to pursue any right or remedy available to them under applicable law.
Feedback and Information
Any feedback you provide at this site shall be deemed to be non-confidential. TPC shall be free to use such information on an unrestricted basis. The information contained in this web site is subject to change without notice. Copyright © 2010 TPC. All rights reserved.